What’s the waiter doing with the computer screen?

An interesting look at how real people are using software in their businesses, apparently writing on computer monitors with whiteboard markers. I think this behavior is indicative of two things, software creators inabilities or unwillingness to address consumers needs and consumers inability or unwillingness to pay for what they need.

Would the restaurant in this article pay an additional $10-$15 k for the solution they actually need or continue writing on a LCD monitor with a whiteboard marker?

I would bet the marker

Then again maybe this shows an inability in the market place for supply to meet demand in a way that satisfies everyone.

http://javlaskitsystem.se/2012/02/whats-the-waiter-doing-with-the-computer-screen/